Privacy Policy
Effective Date: June 19, 2026
KOLAHAL HOMES PRIVATE LIMITED ("Company", "RentedGhar", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, process, and safeguard your information when you access or use our Platform.
By using the Platform, you consent to the practices described in this Privacy Policy.
1 Company Information
Legal Name: KOLAHAL HOMES PRIVATE LIMITED
GSTIN: 09AAJCK3773A1ZJ
Registered Office: Health Care Pathology Centre, S.NO/P.NO.85, Vikalp Khand, Chinhat Tiraha, Mathaur Railway Station Road, Chinhat, Lucknow, Uttar Pradesh – 226028
2 Information We Collect
We may collect the following information from users:
Personal Information
- Full Name, Date of Birth
- Email Address, Mobile Number
- Address
- Government-issued Identification
- Profile Photograph
Booking Information
- Property & rental product bookings
- Restaurant reservations
- Transaction details & Payment status
Technical Information
- IP Address & Device Information
- Browser Type & Operating System
- Login Activity & Website Usage Data
Location Information
We may collect approximate or precise location information where required to facilitate bookings, deliveries, or improve platform services.
3 How We Use Your Information
- Create and manage user accounts.
- Process bookings and reservations.
- Verify user identity.
- Facilitate communication between Hosts and Users.
- Process payments and refunds.
- Prevent fraud and abuse.
- Improve platform functionality.
- Comply with legal obligations.
- Send transactional notifications and customer support communications.
4 Payment Information
Payments made through the Platform are processed by authorized third-party payment gateway providers.
RentedGhar does not store complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.
Payment information is processed securely through PCI-compliant payment service providers.
5 Host & User Sharing
To facilitate bookings and rentals, necessary transaction information is shared, including:
- Name and Contact Number
- Booking and Delivery Details
- Property Information
6. Cookies & Tracking
We use cookies and analytics tools to:
- Remember user preferences.
- Improve website performance.
- Analyze traffic and usage patterns.
- Enhance user experience.
Users may disable cookies through browser settings; however, some features may not function properly.
7. Data Retention
We retain information for as long as necessary to:
- Provide services & maintain records.
- Comply with legal obligations.
- Resolve disputes & prevent fraud.
We may retain certain records even after account closure where required by law.
8. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect user information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Third-Party Services
The Platform may integrate with third-party services (Payment Gateways, SMS/Email Providers, Analytics, Maps, Hosting).
These third parties operate under their own privacy policies and terms.
10 User Rights
Users may:
- Access their personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permissible.
- Withdraw consent where applicable.
- Contact us regarding privacy concerns.
Requests may be submitted to: support@rentedghar.com
11. Children's Privacy
The Platform is intended for users who are at least 18 years of age. We do not knowingly collect personal information from minors. If we become aware that information has been collected from a minor, appropriate action will be taken to remove such information.
12. Legal Disclosures
We may disclose information where required to comply with applicable laws, respond to legal processes, protect user safety, prevent fraud, or enforce our Terms and Conditions.
13. Business Transfers
In the event of a merger, acquisition, restructuring, sale of assets, or similar transaction, user information may be transferred as part of the business assets.
14. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on the Platform with a revised effective date. Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
For any privacy-related concerns, please reach out to us at:
📍 Address
Health Care Pathology Centre, S.NO/P.NO.85,
Vikalp Khand, Chinhat Tiraha,
Mathaur Railway Station Road,
Chinhat, Lucknow,
Uttar Pradesh – 226028